MoveZen Property Management ยท Since 2006 Property management for multifamily, build-to-rent and single-family portfolios.

For 20 years we’ve been a leader in rental management across North and South Carolina. We have the finance infrastructure, customer service and polish that multifamily and build-to-rent portfolios require, the logistics to run single-family rentals spread across most of both states, and a software division that builds the tools we run on. For homeowners who aren’t renting, Custom Home Services handles the rest.

Summer 2027: expanding to Texas.

20

Years running rentals across North and South Carolina

1,000+

Five-star reviews across eight offices

<1%

Of residents evicted in company history

<10%

Repairs and maintenance as a share of collected rent, for over 20 years

Custom Home Services ยท For every homeowner

The team that runs portfolios, working for homeowners.

Custom Home Services covers almost anything a homeowner needs handled: bills paid on time, vendors managed, the house checked, and experienced help with whatever comes up. It’s steady support at the moments ownership gets hardest, and we help renters and commercial owners with some of it too.

Visit Custom Home Services

What’s going on with the home?

Inherited a home and not ready to decide?

We keep it secure, maintained and insured while the estate settles and the family decides, so nobody gets pushed into a rushed sale. If renting turns out to be the right call, we can lease it too.

Bill payVendor managementProperty checksRepairs and clean-outLeasing, if you choose
Read: Inherited a home? How Custom Home Services prevents forced sales

Reputation

MoveZenโ€™s Reputation: Charity, Awards & Transparency Data

Plenty of companies have one or two offices with great reviews. We weren’t content with that. We required every location to lead its local market on reputation, and every one of them does. Most of that record, and many of these awards, were earned through COVID and the years right after it, the hardest stretch this business has seen in decades.

1,000+

Five-star reviews across twenty years

8 of 8

Offices in the top 10% of their local market

4.7 to 5.0

Google rating, location by location

36.4%

Of 2020 profit given to charity, in our hardest year

Awards, local to national

National2024

Inc. 5000

America’s fastest-growing private companies, for performance across 2021 to 2023.

Our announcement โ†’
Local ยท Raleigh2026

Raleigh’s Best, Silver

The News & Observer, announced October 25, 2026.

Local ยท Winston-Salem2026

CommunityVotes, Platinum

The top tier, decided entirely by local voters.

Our announcement โ†’
Local ยท Raleigh2025 ยท 2026

Consumer Choice Award, two years running

Independent consumer-satisfaction research with more than 35 years behind it.

Our announcement โ†’
Local ยท Charlotte2025

Charlotte’s Best, Bronze

The Charlotte Observer, in one of the most competitive metros in the country.

Our announcement โ†’
MoveZen's Inc. 5000 and Inc. Regionals Mid-Atlantic awards with the Charlotte's Best 2025 issue of The Charlotte Observer
Inc. 5000 and Inc. Regionals Mid-Atlantic, 2024, with the Charlotte’s Best issue. Raleigh’s Best Silver joined them in October 2026.

Every office, a local leader

Google ratings by location, October 2026.

Wilmington

NC ยท Since 2006

4.7โ˜…โ˜…โ˜…โ˜…โ˜…

Raleigh

NC ยท with Cary

4.8โ˜…โ˜…โ˜…โ˜…โ˜…

Charlotte

NC

4.7โ˜…โ˜…โ˜…โ˜…โ˜…

Greensboro

NC ยท High Point

4.7โ˜…โ˜…โ˜…โ˜…โ˜…

Winston-Salem

NC

5.0โ˜…โ˜…โ˜…โ˜…โ˜…

Rock Hill

SC ยท Fort Mill

4.8โ˜…โ˜…โ˜…โ˜…โ˜…

Greenville

SC ยท Spartanburg

5.0โ˜…โ˜…โ˜…โ˜…โ˜…

Columbia

SC ยท Now open

New

Giving, as a share of profit

2020 was our toughest year by a mile. Giving ran to more than a third of profit.

2.1
36.4
2.0
1.2
3.0
13.4
3.4

Percent of profit before donations.

Community
partners

Wake County SPCA Food Bank of Central & Eastern NC Habitat for Humanity Second Harvest Food Bank of Metrolina Meals on Wheels NourishNC First Fruit Ministries Paws4People Life Rolls On Cape Fear Literacy Council Cape Fear Hospice Alzheimer’s Association American Red Cross

Finance and accounting

Finance, accounting, and data management is where our strategies excel most

Our accounting and finance division is the part of MoveZen clients notice first: consistent execution, clean books and clear answers. Everyone with a stake in a property hears from us on a schedule they can count on, from the banker who holds the note to the resident paying rent.

Reporting on rental trusts, REO and vacant assets that holds up under review

Reconciled accounts and documented property condition, asset by asset

A named contact who knows the file

Built in-house

3

outside software providers left in our stack. We built nearly everything else.

Our custom software division builds the tools our accounting team, our communities and our managers run on. Intake and close-out already run on our own systems across the company, with the deepest coverage in finance, for resident and portfolio accounts alike.

We think the software could compete as a product on its own. We’d rather put it to work for our clients’ portfolios than sell it to other managers.

Read the MoveZen operations story

Twenty years of process, moving onto software we own

  • Resident intakeLIVE
  • Owner and portfolio intakeLIVE
  • Move-out and account close-outLIVE
  • Resident and portfolio accounting toolsLIVE
  • KPI and results trackingLIVE
  • Every process we’ve refined by handSUMMER 2027

With these tools in place, only the largest companies in the country can match us on process management, start to finish.

Who we serve

Build-to-rent, multifamily and the portfolios in between.

Twenty years of working between owners and residents has given us an unusually deep read on renters of every type. It shapes how we price, lease and renew for every client below.

Build-to-rent communities

BTR is neither apartments nor scattered houses, and most managers only know one. We’ve run both for twenty years.

Our leaders have consulted on build-to-rent communities and taken part in development partnerships, so we read a site plan the way residents will live in it. A great rental community starts with a great site plan, durable long-term strategy and a clear read on who will rent there.

Lease-up and pre-leasingPricing and concession disciplineWarranty handoverWeekly leasing reportsStaggered expirationsSingle-family maintenance

On the record ยท 2024

With rents at their peak, we told BTR developers to be conservative on rent and absorption. That call held up, and many who didn’t listen are struggling now.

Build-to-rent property management

Services, ร  la carte

Take the whole operation, or one piece of it.

Every service can be bought on its own and shaped to the asset. Pick what you need and send us the list. We’ll come back with a scope.

Select the services you need above, then send the list through our intake form.

The MoveZen Property Management team in Wilmington, NC

Your account manager

A dedicated account manager you can reach directly

Every client gets a named account manager who knows your homes, your goals and your numbers. No ticket queues. No call centers.

Meet our team

Track record

Thriving in the toughest rental market in 20 years

We’ve been through 2008, COVID and the rate shock. Each time we read the market early, adjusted, and kept our owners ahead. While larger operators struggle, we’re growing, over 90% of it funded from our own operations.

Started in Wilmington, NC with $10,000 and one property, and moved from sales into management a year later.

FAQ

Questions we hear most

The short answers. The full FAQ covers fees, process and the rules in each state.

See all questions
What size portfolios and communities do you manage?

We’ve managed apartment communities up to 80 units, build-to-rent communities and scattered-site portfolios across most of North and South Carolina. We’re set up to put our full resources behind much larger communities.

Can we hire you for a single service?

Yes. Everything we do is available ร  la carte, from rental accounting (available nationwide) to lease-up, recurring inspections, third-party oversight or leasing only.

How does your finance team report to owners and lenders?

Our accounting and finance division runs on tools we build in-house. Owners and partners get monthly statements and KPI tracking; lenders get reporting on trust, REO and vacant assets that holds up to review. Everyone gets a named contact.

Are you owned by private equity?

No. MoveZen is local, award-winning, family-owned and founder-run. Over 90% of our growth has been funded from our own operations, and we build long-term relationships with every client we take on.

What is Custom Home Services?

Help for homeowners who aren’t renting: bill pay, vendor management, property checks and experienced help with whatever a house throws at you. It’s especially popular with families who have inherited a home. Visit Custom Home Services.

Where do you operate?

Eight offices across North and South Carolina: Raleigh, Charlotte, Greensboro, Winston-Salem, Wilmington, Rock Hill, Greenville and Columbia. In summer 2027 we’re expanding to Texas. Rental accounting is available nationwide.

Bring us the portfolio. We’ll bring the numbers.

Tell us what you own, where it is and what isn’t working. We’ll come back with a market review, a pricing strategy and a plan for how we’d run it.

Prefer the phone? 910-447-9495

Portfolio and onboarding inquiries

A short form that goes straight to our onboarding team.