Do You Work in the Residential Housing Industry?
If you provide various support such as repairs of all kinds, cleaning, errands, sales etc, let’s chat!
Submit Your Information for partnership consideration
This form was created specifically to improve our ability to route your information to the proper place, get crucial details they can make use of easily, and thereby increase the odds of success dramatically. Please use that as opposed to emailing but if you must email please use vendors@movezen360.com and that’s good for flyers also. We’ll attach it to the form
Our individual account managers are mostly responsible for selecting their own vendors. That’s why the form is so helpful as it’ll route your information to a place that’s easier for them to take it in, and provide them with more useful information we tend to need but isn’t provided. General emails don’t move as efficiently
Vendor, Contractor, Business Partner FAQ
The benefits of working with a fast-growing & reputable rental management company
This has been the longest economic recovery in US history. History tells us that recessions are unavoidable, and most assume one is near. Are you prepared?
We provide steady work, even in the worst of economies, since rentals thrive in tough times
We pay fast! We pay every two weeks like clockwork for normal work, or sooner for larger jobs
We’re reasonable. There’s no question we take certain factors very seriously, so being on time, timely, doing good work at a good price, and being respectful of the customers is a requirement, but when met we form tight bonds with these partners
Want to expand and need a solid foundation to start from? Our volume and consistency offer an opportunity to hire, specialize, and other business flexibility options. You could partner with someone who handles more of the mundane tasks and use the added load to increase your overall income, making you more eligible to lenders
Our best relationships are with a “jack of all trades” type. Of course our jobs span a wide range of tasks from swapping a flapper (easy and relatively lucrative if you’re efficient with scheduling), to adding on decks and additions. There is opportunity to subcontract but so far that hasn’t gone well. Hiring is tough but we will work with you on staff issues to some degree
We realize that working with property managers is not always a pleasant experience. However we do not jerk our partners around on payment and it will be fast and consistent. Yes, a large portion of our work is mundane and requires a fair amount of time on the road (we are pretty well spread out around Wake County), but there is a large opportunity here as well, especially in the event of a recession. We can also use you in a region if that’s better
We would prefer someone who doesn’t spend long periods of time on huge jobs (or who can squeeze smaller ones in) but we can also be flexible and are good at finding ways to work around availability. Again partnering up could be beneficial
After 6 months of solid performance we will happily set you up with some basic tools to make working with us even more pleasant. For no charge we can design a simple logo, set you up with a free and ultra convenient invoicing (and accounting if you like) system. And for a small fee (banks fee) you could easily accept checks and credit cards online
This has been the longest economic recovery in US history. History tells us that recessions are unavoidable, and most assume one is near. Are you prepared?
We provide steady work, even in the worst of economies, since rentals thrive in tough times
We pay fast! We pay every two weeks like clock work for normal work, or sooner for larger jobs
We’re reasonable. There’s no question we take certain factors very seriously, so being on time, timely, doing good work at a good price, and being respectful of the customers is a requirement, but when met we form tight bonds with these partners
Want to expand and need a solid foundation to start from? Our volume and consistency offer an opportunity to hire, specialize, and other business flexibility options. You could partner with someone who handles more of the mundane tasks and use the added load to increase your overall income, making you more eligible to lenders
There is opportunity to subcontract but so far that hasn’t gone well. Hiring is tough but we will work with you on staff issues to some degree
We realize that working with property managers is not always a pleasant experience. However we do not jerk our partners around on payment and it will be fast and consistent. Yes, a large portion of our work is mundane and requires a fair amount of time on the road (we are pretty well spread out around Wake County), but there is a large opportunity here as well, especially in the event of a recession. We can also use you in a region if that’s better
After 6 months of solid performance we will happily set you up with some basic tools to make working with us even more pleasant. For no charge we can design a simple logo, set you up with a free and ultra convenient invoicing (and accounting if you like) system. And for a small fee (banks fee) you could easily accept checks and credit cards online
Reasonable liability insurance is required. However we would consider starting off for a few months without it to make sure the relationship works. We are a pillar of our community with great credit and reputation. Google us! Our DUNS # is 036464760
Hello!
We cover a pretty wide area, and have account managers who mostly choose their own vendors based on the information they. What you provided is helpful but there’s a bit more than can really increase your odds of success. So we set this simple quick form to help get you routed as close to the people who will make these decisions as possible. If you don’t mind please fill out this form and you can copy / paste this info in the details section as well
Thanks! Customer Service Team
First, MoveZen understands first hand how important it is for us to pay quickly and consistently, and we do exactly that. We’re clear on communication, clear with handling of estimates, and we rarely have even minor disputes with our providers
As of now we typically pay using several different methods depending on how much work you’re doing for us
1. To cement a relationship with a new vendors we’ll often pay some portion before work starts, or as soon as it’s complete. That’s not a solid long term option though so we ask these vendors to settle into a situation where they’re okay to wait about 2 weeks in between check mailing
2. We currently mail checks for repairs that are paid with rental funds, and we ACH payments coming from the MoveZen expense account for established vendors. For newer, or likely to be used less often, we typically mail checks at all times
Fast Payment:
We can pay fast for rare exceptions in a couple of ways. For very large sums we can pay by credit card over the phone, but might not be able to justify an add on fee, which means we’d need to consider other options
For smaller credit card charges we usually don’t argue about the fee
We can pay large sums by ACH / Direct Deposit using the Quickbooks method. In our experience it takes about 5 total days to get from our account to yours but that will depend on timing and banks of course
We can do a check in person, but that would likely still take at least 5 days when you consider the time to meet, deposit it, and wait for the funds to clear
We could potentially deliver a certified check in person if absolutely necessary for a large emergency job
We don’t currently pay by direct deposit for repairs paid from rental owner accounts, though that is likely to change soon
ACH:
If we ever pay by ACH we’ll need an authorization form that includes the routing number, account number, and authorization
Appfolio is a huge company, and they have a lot of information online about their software. It allows you to text, schedule, estimate, and submit invoices on property management work rather seamlessly. Here is a run down of how we fill out work orders so you know what to expect
Originally found at : The Perfect Workorder (3).png
When we add you to our system, you will receive an invite to create a vendor portal. You can view work orders, submit estimates, and even add invoices through your vendor portal. Here is a link with very helpful information on using your AppFolio vendor portal.
https://sites.google.com/appfolio.com/vendorportaloverview/home#h.1j53xz664430
We offer several different payment methods. Paper check, E-Check, and Instant Pay. Paper check is the default method when we do not have your bank information. E-Check is our preferred method, and this will result in the funds being sent to your bank account via direct deposit. This eliminates the wait for mailed paper checks. When we initiate an E-Check payment, you will receive a detailed breakdown of what invoices are included in the payment. E-Check takes 3-5 business days to reach your account, however once the bank account is verified it can reach you in as fast as 1 business day. You can add your banking information and select your payment method in your Vendor portal. We will also periodically send out a bank account form to fill out if you do not wish to add your banking information through your portal. Instant pay is the final option and this can only be selected in your portal. Instant pay will reach your bank account within a few hours of MoveZen initiating your Vendor payment however there is a fee for this method.
Great question! We will need your W9 for tax purposes and your certificate of insurance. We also need a description of the services you offer and your service area. Once we have this information, we can get you added to our system and start sending you work orders!
Estimates are required for any job over $350. We must get the work approved by the property owner before moving forward unless otherwise noted. Formal estimates are preferred and can be uploaded through your Vendor portal. Once we receive the estimate, we will quickly chat with the property owner and notify you as soon as the estimate is approved.
Invoices can be submitted once the work has been completed at the property. The email address that this is sent to depends on the service area you serve. We have several office locations. Here is a current list of the emails! Raleigh: RDUinvoices@movezen360.com Wilmington: Wilminvoices at movezen360.com Charlotte: Cltinvoices at movezen360.com Triad: Triadinvoices at movezen360.com. The invoice MUST be a PDF attachment on the email to ensure the invoice is processed correctly. Only invoices should be sent to these email addresses, they are not monitored otherwise. If invoices are sent to other emails in the company, we can’t guarantee they will process correctly.
MoveZen Accounting Division will pay Vendors twice per month – on the 15th of each month, and the last business day of the month (around the 30th/31st). If the 15th falls on a weekend of holiday, payments will be initiated the following business day. Any processed invoices will be paid out during these dates. Please have your invoices submitted by the 14th and 29th to ensure that they are included in the next payment. If we have not successfully processed your invoice by those dates – payment for that invoice will be included with the next vendor payment. Payments are initiated on these days. The time you receive the funds will depend on your payment method which can be updated at any time through your vendor portal. We highly recommend E-Check for secure and quick payments!
We require a copy of your W9 before we are able to initiate payment. This will provide us with the required tax information for you or your business. If you or your business have one of the following federal tax classifications, we will provide a 1099-NEC: Sole Proprietors or Single-Member LLCs, Partnerships, Realty Trusts. Any person or contractor who receives at least $600 in nonemployment income during a calendar year should receive a 1099-NEC form. This does not apply to corporations. MoveZen will prepare and issue 1099-NEC to our vendors in January each year for the previous calendar year. These tax forms will be mailed out. Be sure to update us if your address changes to ensure you receive your tax forms on time! More information from the IRS
Yes! We are able to pay a down payment/required deposit for jobs over $1000.00 when requested by a vendor. A formal estimate is required and must contain the required deposit amount and an estimated completion date for the full project. A detailed, itemized list of all work must also be present. Once we receive a formal approval from the property owner, we will initiate the deposit payment. E-Check is the best for deposit payments because you will receive a notification that payment was initiated, and the funds should appear the next business day for established vendors.
It is crucial for our operations and your prompt payment that invoices are submitted immediately after the work is completed. Early submission confirms the completion of the work and guarantees your payment is processed quickly. Please ensure to forward you invoices within 30 days following the completion of the work. Late submissions, beyond the 30-day window, might lead to payment delays and complications Since MoveZen Property Management acts on behalf of property owners, delayed invoices (especially those submitted months after the fact) can significantly hinder payment processes. This could be due to potential changes in property ownership or accessibility to the owners funds. While we pledge to make every effort to ensure you receive your payment, even with late invoices, we cannot guarantee payment in every scenario. Late payments are subject to the property owners discretion and availability of funds. Such situations are uncommon, yet it’s important to be aware of them. To avoid payment delays or complications we strongly advise submitting your invoices as soon as work is completed.
To update your contact or banking details, please log in to your vendor portal. You can edit your banking information directly there. If you need to make changes in your contact information, simply email us at Mzaccounts at movezen360.com and we can make the required changes.
Yes, you can submit multiple invoices for multiple jobs in a single email. It needs to be a PDF document, and each invoice must be on a separate page to ensure accurate processing. Please ensure each page is clearly labeled with the property address and work order number.
For every invoice submitted, it’s essential to include the following details. Property Address, Description of the work completed, Work Order Number, Total Amount Due. These elements ensure your invoice can be processed quickly and accurately.
Your COI must include general liability coverage and list MoveZen Property Management as an additional insured. The required coverage amount for liability is $1 million
We cover most of NC, are currently expanding in South Carolina and will begin working in Richmond Virginia summer of 2024. We’re always looking to build great relationships with our vendors. While we specialize in higher-end homes we still have a laser focus on ROI (return on investment) so while we need competitive costs, once a relationship is established we provide a loyal consistent flow of jobs that never slows regardless of the economy. Because we work with rentals we mostly do rental quality, even in high-end homes. So we cut corners where it makes sense and like vendors to be flexible. Sometimes we really sync with someone and can do a lot of work together while keeping everyone very happy including our cost obsessed owners
We take customer service seriously so we demand that appointments are kept and customers are treated fairly. However, we also know that some owners and tenants, in particular, can be very manipulative and we look out for our good people. Just as we obsess about keeping our customers happy we do the same for vendors with who we build a close relationship with.
We pay fast and don’t let owners get away with significant quote shopping, especially on smaller jobs. We know what a good quote is and most of the time our owners concur, and we approve.
Again, once the relationship is established. Early on we keep a pretty tight grip on the reigns to make sure we don’t get caught by surprise and you get everything you expect after accepting a job.
Speed is a requirement for us. There’s simply no way to keep hundreds of renters happy if a job takes a week before someone can take a look.
Again, we’re efficient to try and help with this, and can often approve jobs while you’re on-site so you can start immediately. Our method is a bit different from most other companies. We’re demanding on speed, reliability, and cost, but bend over backward for you in every other way, especially efficiency, and very fast payment.
If you like consistency it would be hard to find a better situation in our established markets. In our new markets that isn’t as standard, but the relationships we build in those early days usually never end.
Once we have your information, we’ll press our individual staff to reach out and try to line up jobs and new relationships. The more information you provide such as availability, possible pricing, flat fees, an edge you have, a special understanding of rental management etc.
Your chances of success will go up dramatically if you can fill us in on how you operate. Some rough ideas on cost, how quickly you can respond, what you can do and specialize in, availability, etc.
Our top needs in any market are always.
Used appliance and fast appliance repair.
Flexible handyperson with a couple who prefer to work mostly after business hours.
Cleaning vendors who can also handle very minor punch list items like replacing smoke detectors, carpet cleaning, etc.
The benefits of working with a fast-growing & reputable rental management company
This has been the longest economic recovery in US history. History tells us that recessions are unavoidable, and most assume one is near. Are you prepared?
We provide steady work, even in the worst of economies, since rentals thrive in tough times
We pay fast! We pay our vendors every two weeks like clockwork for normal work, or sooner for larger jobs
We’re reasonable. There’s no question we take certain factors very seriously, so being on time, timely, doing good work at a good price, and being respectful of the customers is a requirement, but when met we form tight bonds with these partners
Want to expand and need a solid foundation to start from? Our volume and consistency offer an opportunity to hire, specialize, and other business flexibility options. You could partner with someone who handles more of the mundane tasks and use the added load to increase your overall income, making you more eligible to lenders
There is an opportunity to subcontract but so far that hasn’t gone well. Hiring is tough but we will work with you on staff issues to some degree
We realize that working with property managers is not always a pleasant experience. However, we do not jerk our partners around on payment and it will be fast and consistent. Yes, a large portion of our work is mundane and requires a fair amount of time on the road (we are pretty well spread out around Wake County), but there is a large opportunity here as well, especially in the event of a recession. We can also use you in a region if that’s better
After 6 months of solid performance, we will happily set you up with some basic tools to make working with us even more pleasant. For no charge, we can design a simple logo, set you up with a free and ultra-convenient invoicing (and accounting if you like) system. And for a small fee (banks fee) you could easily accept checks and credit cards online
Reasonable liability insurance is required and as far as we can tell runs well under 1k per year for the average small contractor. We are a pillar of our community with great credit and reputation. Google us! Our DUNS # is 036464760